Why I don\’t have program information on 12,015 H?

CryptoBox 650 HD

Why I don\’t have program information on 12,015 H? Where is the problem? My set top box Software is 1.09.17769 version, and Hardware: AB3516_ALI.

Good afternoon,

Install the newest firmware: 650HD_V1.09.18815_16-11-2017.rar  After each update FW is necessary to reset the receiver to factory settings in the receiver menu / installation / factory settings / all .  You can find installation istructions there: 

If this won’t help than add TP manualy.